General Terms and Conditions
§ 1 Scope of Application
These General Terms and Conditions apply to all contracts entered into between Indigo Bits (hereinafter “Provider”) and the customer (hereinafter “Customer”) via the website or other communication channels.
§ 2 Subject of the Contract
The subject of the contract is the provision of Software-as-a-Service (SaaS) solutions and related services in the field of artificial intelligence.
§ 3 Formation of Contract
The contract is formed upon the Customer's acceptance of the Provider's offer. Acceptance is made through registration or written confirmation.
§ 4 Services of the Provider
The Provider shall make the agreed SaaS services available to the Customer via the internet. The Provider shall endeavour to ensure an availability of 99.5% as an annual average.
§ 5 Obligations of the Customer
The Customer undertakes to use the services only within the scope of the agreed terms of use and to keep their access credentials confidential.
§ 6 Fees and Payment Terms
Fees are determined by the Provider's current price list. Invoices are due within 14 days of the invoice date.
§ 7 Data Protection
The Provider processes personal data of the Customer in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
§ 8 Liability
The Provider's liability for slight negligence is excluded, unless essential contractual obligations have been breached.
§ 9 Final Provisions
The laws of the Republic of Austria shall apply. The place of jurisdiction is Graz, Austria. Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected.
Last updated: February 2026